DULLET FZ-LLC («Dullet,» «we,» «us,» or «our») is committed to protecting user privacy and ensuring the responsible processing of personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our platform, including our decentralized wallet, dataphones, OTC trading services, and payment gateways. By using our website and services, you acknowledge and consent to the practices outlined in this Privacy Policy. If you do not agree with our terms, please refrain from using our services. Unless otherwise defined herein, the terms used in this Privacy Policy shall have the same meaning as in the Terms of Service Agreement posted on our website.
1.Applicability of this Policy
This Privacy Policy applies to all personal data collected by DULLET FZ-LLC from visitors to our website https://pay.dullet.io/, users of our services, and individuals who download and use our mobile applications (hereinafter referred to as “User,” “you,” or “your”). It governs the collection, use, processing, storage, and protection of personal data when you interact with Dullet’s products, including but not limited to our decentralized wallet, dataphones, OTC trading services, and payment gateways. This policy also applies to any data collected through third-party integrations or partnerships related to our services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with our data processing practices, you should discontinue the use of our services immediately.
2.Data We Collect
Dullet may collect and process the following types of data to provide and enhance our services:
● Personal Data: Includes full name, email address, phone number, residential address, government-issued identification (for compliance purposes), and transaction history.
● Financial Data: Covers cryptocurrency wallet addresses, fiat payment details (such as card numbers), and transaction records related to payments or exchanges.
● Technical Data: Comprises IP address, device type, browser information, geolocation data, and usage patterns (such as interactions with wallets, dataphones, and other services).
● Blockchain Data: Consists of publicly available transaction details recorded on the blockchain that may be associated with your decentralized wallet.
3.How We Use Your Data
Dullet processes your information for the following purposes:
● Service Delivery: Facilitating transactions, wallet management, OTC trading, and NFC payments.
● Legal Compliance: Ensuring adherence to anti-money laundering (AML) regulations, tax obligations, and other legal requirements.
● Product Enhancement: Improving user experience, optimizing system performance, and refining security measures.
● Fraud Prevention & Security: Conducting identity verification, preventing unauthorized access, and performing security audits.
● Marketing & Communication: Sending service updates, promotional offers, and relevant information (with opt-out options available).
4. Data Sharing
Dullet ensures that data sharing occurs only under strict conditions:
● Third-Party Service Providers: Partnering with cloud storage providers, customer support services, and payment processors.
● Legal & Regulatory Authorities: Complying with court orders, law enforcement requests, and regulatory requirements.
● Business Partners: Collaborating with card issuers, NFC technology providers, and other essential service integrators. Dullet does not sell user data to advertisers or unrelated third parties.
5. Security Measures To protect user data, Dullet employs:
● Encryption: End-to-end encryption for transactions and stored data to prevent unauthorized access.
● Access Controls: Multi-factor authentication (MFA), role-based access control, and continuous monitoring.
● Security Audits: Regular assessments, penetration testing, and blockchain monitoring to detect vulnerabilities.
● User Responsibility: Users must safeguard their private keys and credentials, as Dullet cannot recover lost assets.
6. User Rights
Depending on applicable laws (such as GDPR and CCPA), users may:
● Request access, modification, or deletion of their personal data.
● Object to data processing or request data portability.
● Withdraw consent for marketing communications.
Requests can be submitted via support@dullet.io or through the account dashboard.
7. Cookies & Tracking
Dullet uses cookies to enhance user experience by:
● Enabling website functionalities, such as login sessions and secure browsing.
● Analyzing website traffic and user interactions to improve services.
● Delivering relevant advertisements, with opt-out options available through browser settings.
8. Children’s Privacy
Dullet’s services are intended for users 18 years and older. Any data inadvertently collected from minors will be promptly deleted.
9. Policy Updates
Dullet reserves the right to update this policy as necessary. Users will be notified of significant changes via email or in-app alerts. Continued use of our services constitutes acceptance of the revised policy.
Contact Us
For any privacy-related inquiries, users may contact our Data Protection Officer at:
📧 dpo@dullet.io 🌐 https://dullet.io/contact
